Coronavirus Policy *Updated 12/23/2021
First, thank you again to all our wonderful clients. You have all been so patient and kind as we all navigate this this continuously changing situation. We appreciate you very much!
We are currently allowing clients in the clinic, as long as they wear a mask in the building. We do ask that if this is your situation, please continue to call or text when you arrive to assure we have a room ready for you and limit interaction with other clients. If you prefer to do a curbside appointment we are continuing that service as well. Again, please call upon arrival regardless if you want to come in for your appointment or prefer curbside. We would also prefer to limit owners who come in the building to 1 or 2 per pet/appointment.
All clients picking up medication or food, over the counter appointments such as nail trims and and lab work that does not require a doctor's exam, routine wellness and vaccine appointments we ask to remain curbside, for now. We will continue to update this policy as we want to keep everyone safe but we are also aware that people like to be with their pets during their visits.
We still ask all clients to help us prolong our ability to treat patients and ensure the health of our staff and clients to avoid the clinic if you meet any of the following criteria:
If you meet any of those, but feel your pet needs to be seen, we ask you to arrange for a friend or family member who does not meet any of the above criteria to bring your pet in. If this can't be arranged, please let us know when you schedule your appointment and we will work with you to ensure your pet is seen while protecting our staff from potential infection. After you schedule your appointment, you can read our article on What To Expect at Your Curbside Appointment. We also ask for all pets to be properly restrained with either a carrier or a leash to make the transition from your car to the clinic as safe as possible.
We will continue discussions with our staff to assess their level of comfort, monitoring COVID cases in Michigan, guidance from the AVMA and CDC, and other relevant points of data.
We do ask you to use good judgement when assessing whether your pet needs to be seen right away. We're trying to see everyone as quickly as possible, but with our current restrictions, it is not always possible to get pets in same day. While we never want to send people to the emergency hospital, our capacity for emergency appointments and care has been diminished. We'll try to triage each situation as much as possible and give the best advice for your pet on how to move forward.
Even though things are cautiously getting back to a new normal and some clients will be coming into the clinic, you can still take advantage of our online pharmacy. We understand the appeal, because if you're anything like us, shopping in our pajamas is ONE thing we are not willing to give up. Click on the button below to get started. If you have questions or trouble registering, please call the clinic at (734)929-4071.
We are currently allowing clients in the clinic, as long as they wear a mask in the building. We do ask that if this is your situation, please continue to call or text when you arrive to assure we have a room ready for you and limit interaction with other clients. If you prefer to do a curbside appointment we are continuing that service as well. Again, please call upon arrival regardless if you want to come in for your appointment or prefer curbside. We would also prefer to limit owners who come in the building to 1 or 2 per pet/appointment.
All clients picking up medication or food, over the counter appointments such as nail trims and and lab work that does not require a doctor's exam, routine wellness and vaccine appointments we ask to remain curbside, for now. We will continue to update this policy as we want to keep everyone safe but we are also aware that people like to be with their pets during their visits.
We still ask all clients to help us prolong our ability to treat patients and ensure the health of our staff and clients to avoid the clinic if you meet any of the following criteria:
- If you or anyone in your household have any symptoms of illness
- If you or anyone in your household have had contact with an individual being observed/tested for COVID-19
- If you or anyone in your household have recently traveled to an infected area within the last two weeks
If you meet any of those, but feel your pet needs to be seen, we ask you to arrange for a friend or family member who does not meet any of the above criteria to bring your pet in. If this can't be arranged, please let us know when you schedule your appointment and we will work with you to ensure your pet is seen while protecting our staff from potential infection. After you schedule your appointment, you can read our article on What To Expect at Your Curbside Appointment. We also ask for all pets to be properly restrained with either a carrier or a leash to make the transition from your car to the clinic as safe as possible.
We will continue discussions with our staff to assess their level of comfort, monitoring COVID cases in Michigan, guidance from the AVMA and CDC, and other relevant points of data.
We do ask you to use good judgement when assessing whether your pet needs to be seen right away. We're trying to see everyone as quickly as possible, but with our current restrictions, it is not always possible to get pets in same day. While we never want to send people to the emergency hospital, our capacity for emergency appointments and care has been diminished. We'll try to triage each situation as much as possible and give the best advice for your pet on how to move forward.
Even though things are cautiously getting back to a new normal and some clients will be coming into the clinic, you can still take advantage of our online pharmacy. We understand the appeal, because if you're anything like us, shopping in our pajamas is ONE thing we are not willing to give up. Click on the button below to get started. If you have questions or trouble registering, please call the clinic at (734)929-4071.
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As we update our procedures and policies, we will let you know as soon as possible. For the most up-to-date information, please check our Facebook page, as it is the easiest and fastest way to provide updates. Thank you for your help and understanding. As always, if you have any questions, please call the clinic and have a great day!
Dogs, Cats and Exotics!
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With a combined 24 years in practice, Dr. Gretchen Hui and Dr. Stacey Weinrick offer experienced, compassionate care for your dog, cat, and exotic pets. The staff at City Pets Vet Clinic believes the pet's health should come first and that owner's should be involved in the development of your pet's personal health plan.
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